Since announcing our closure only one week ago, we have been dumbfounded by the response and support you have all given us. It is a testament to what an exceptional community it has been our privilege to have been a part of for the last 30 years.
I would personally like to thank each and every one of you that has contacted us and to those I have not yet managed to reply to I apologise but it has been a rather extraordinary week. There has been a whole raft of suggestions put forward to enable us to remain and a number of you have gone forward with exceptionally generous rescue plans.
I would like to take this opportunity to firstly thank those customers who have pledged their financial support but also to assure them that in the event of our viability not being maintained the cheques will be returned.
Many of you have been wondering why we are closing. To set the record straight, we have a good landlord with whom we have had a fantastic relationship for all these years. The real issue is not the rent, but other spiralling costs (primarily exorbitant business rates) and rapidly declining revenues. As much as we would love to remain here with you, it can only be if a LONG-TERM solution is found and not a short-term one.
As always, if any of you have any questions, please contact me in the store or by phone/email.
We will be having an informal gathering somewhere locally and invite any of you who would like to ask questions/share ideas, chat or hand us a cheque for a million pounds etc, to come along and join us. Details to follow – keep an eye on the blog.
It is hard to put into words our gratitude for all your incredible support and kindness. We thank you enormously.